Proof Of Establishment
Why It’s Important: Make sure they have been operating under the same name for a minimum of 5 years. Many contractors open and close their doors multiple times to avoid past customer complaints. (Naturally, some businesses will be legitimately new—if so, get a 10 year work history of the owner and ASK questions!)
or injuries yourself. Many contractors are not financially stable…and don’t carry proper insurance coverage to protect you against losses. Additionally, contractors who fail to provide workers compensation benefits risk severe governmental penalties and potentially company-ending lawsuits should an employee become injured. Integrity Home Pros carries $1,000,000 of general liability coverage and here’s the certificate to prove it! Do NOT deal with a contractor without sizable coverage, or you will foot the bill for the mistake
Why It’s Important: Washington State law*, you could be liable for the unpaid workers’ compensation (industrial insurance) premiums of any business you hire or contract with.
perform accordingly. Without this agreement, you may have no recourse. Integrity Home Pros is a BBB Accredited Business with an A+ rating at the time of this printing.
Why It’s Important: All reputable contractors carry pre-printed lists of references... that includes customers from 1 to 5 years ago, as well as customers from the previous six months. This list should contain at least 100 references.
Accolades and Awards
Why It’s Important: If a contractor has been in business for any length of time—and doing a good job—they will most likely have been written about in a magazine or newspaper, received an award of some kind, or received special recognition from an association or trade organization. Any company that can’t produce at least SOME of these kinds of accolades might not be worthy of accolades!
Why It’s Important: Integrity Home Pros is proud to offer both the manufacturer’s written product warranties, but also a matching limited warranty on work performed for as long as you own your home. At the end of your project, our Customer Service Manager tailors a personal warranty kit to match the specifications of your project.
Why It’s Important: A contractor who serves his customers well should be proud to present pictures of the work they’ve done. Ask to see a sample of jobs they’ve done—for inspiration for your own project and to gauge the quality of the work they’ve done in the past. If no photos can be produced, that should be a major warning sign.
Trying to keep consumers informed and updated with information about all things home improvement.